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We use the transport company La Poste by Colissimo Suivi with tracking number.
Carriage charges for France Metropolitan area:
* For accessories, including Sewing bodies: carriage charge is 5,00 €,
* For machines (sewing machines, overlockers, steam press): carriage charge is 15,00 € per machine.
* For other countries, carriage charges are calculated following weight and destination.
Delivery
Nearly 5 days after receiving your order, 2 days to prepare package, 3 days for transportation with Colissimo Suivi.
Package lost
1. If your order has not been delivered after maximum 15 days,
2. You have the possibility to track your order here: http://www.coliposte.net/gp/services/main.jsp?m=10003005
3. We also check in our side by calling to La Poste,
4. La Poste makes an investigation with maximum duration 1 month,
5. If the package is lost, we will send again your order in totally.
Way of payment
Check for the attention of: AISIN EUROPE S.A.,
* Credit Cards (Payment Secured by SOGENACTIF-Société Générale),
* Bankswift. |
